Your projects are included

already

From now on, you’ll only create Advent calendars, cards and prints in the new editor.

15 October

Wall and desk calendars, family planners

22 October

Gifts and wall art

29 October

Retros

3 November

Photo books. From then on, it will no longer be possible to create new projects in the old download software.

14 November

Last day to order projects started in the old download software.

31 December

Last day to save projects as .prj files.

Its technical foundation can no longer keep pace with today’s operating systems and security requirements. That is why we are migrating all our products to the new editor. We know how popular the old software was, and you can take your projects with you.

In the new desktop editor on your computer or in the online editor directly in your browser. It’s up to you to decide which suits you best. Both work with the same projects, so you can switch between them at any time.

1. You can create new projects in the new desktop or online editor.
2. You can either finish any projects you’ve started in the old download software and order them by 14 November, or you can transfer them to the new system.
3. If any projects are still stored in the cloud of the old software, download them to your computer first.
4. Save anything you want to keep as a .prj file.
5. Leave the old download software installed until everything has been backed up.

You can still create projects there until 3 November; depending on the product, this may no longer be possible after that (see dates). You can place orders for projects you have started there until 14 November. You can save your projects as .prj files until 31 December.

No, please leave it installed until all your projects have been saved as .prj files. It will no longer be possible to carry out a fresh installation.

It’s best to start by setting up a small practice project first – without placing any orders – and take your time to try everything out. Much of it is in the usual place, and the popular templates are also available in the new editor.

Let us know what you’re missing. Our design library is growing day by day, and feedback like yours helps shape what comes next.

Yes, your projects are included – in four steps: save, upload, check, order. On this page, you’ll find everything explained step by step.

Everything except calendars. You can finalise your calendars in the old download software and order them by 14 November, or you can redesign them in the new editor.

In the old download software:

1. Click on your project.
2. Next, select ‘Help’.
3. Then click on "Export".

You’ll find a detailed description of all the steps, including pictures, further up on this page.

No. When saving locally, the software stores the project in its own directory; you won’t find it there. Only by exporting via ‘Help’ and ‘Export’ will a .prj file be created, which you can then save and transfer yourself.

First, download them to your computer; they’ll only be stored in the cloud for a short time. Then export them as a .prj file as usual.

The .prj file contains all the photos. When you transfer them, they are saved to MyPhotos and are then available for any future projects without the need to upload them again.

Almost. Some fonts from the old software are being replaced, which means that text and layouts may shift slightly. That’s why you should take a quick look at each page before placing your order and confirm that everything is correct.

Just try again. Your .prj file will remain unchanged. If it still doesn’t work, recreate the project in the new editor, or contact our customer service team.

Export the projects from the old computer as .prj files and open them in the new desktop or online editor. You do not need to install the old software on the new computer.

Yes, regarding the project. Save it as a .prj file, transfer it to the new editor and re-order it there.

Calendars cannot be transferred. Finish your calendar project in the old download software and order it by 14 November, or redesign it in the new editor. You’ll find all calendars and family planners in the new desktop editor throughout the season.

From November onwards, all offers – including those during Black Week – will only be available via the new desktop and online editor.

Yes, you can redeem vouchers in the new desktop and online editor. From 14 November, this will only be possible there.

Our customer service team will be happy to help you: myphotobook.ie/contacts

The old download software can no longer be run securely on current operating systems. To ensure that your work is not lost, we have developed a migration process to the new desktop editor and the online editor. This is a voluntary, free service provided by myphotobook, in addition to what was agreed when you purchased your products.

We go to great lengths to ensure that your projects are transferred in full. However, we cannot guarantee this: projects created using very old versions of the software or damaged files may not be transferred at all, or only partially. A transferred project may also differ from the original, for example in terms of fonts, effects or templates that are no longer available in the new editor. You should therefore check your project in the preview before placing your order.

There is no entitlement to the transfer or to a specific result. Please also make sure you keep your original photos and your exported .prj file yourself. If the transfer does not work, our customer service team will be happy to help you, as far as is technically possible.